Payment Methods
Welcome to the Radiant Retro Store Payment FAQ page! Here you’ll find answers to commonly asked questions about our payment methods and processes.
Accepted Payment Methods
Q: What payment methods do you accept?
A: We accept the following payment methods to make your shopping experience seamless:
- Credit/Debit Cards: Visa, MasterCard, American Express, Discover
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Buy Now, Pay Later: Klarna, Afterpay (where available)
- Cryptocurrency: Bitcoin, Ethereum, and other popular cryptocurrencies via Coinbase Commerce
Payment Security
Q: Is it safe to pay on Radiant Retro Store?
A: Absolutely! We use SSL encryption to protect your payment information, ensuring a secure checkout experience. Additionally, we partner with trusted payment processors to guarantee your data is safe.
Issues with Payments
Q: My payment didn’t go through. What should I do?
A: If your payment fails:
- Double-check your card details or payment method information.
- Ensure your bank hasn’t flagged the transaction as unusual activity.
- Try using an alternative payment method.
If the issue persists, feel free to contact our support team at [email protected].
Q: I was charged but didn’t receive a confirmation. What should I do?
A: Check your email spam/junk folder for the order confirmation. If you still can’t find it, contact us with your payment receipt or transaction ID for assistance.
Buy Now, Pay Later Options
Q: How do Buy Now, Pay Later services work?
A: Choose Klarna or Afterpay at checkout, and you’ll be able to split your purchase into smaller, interest-free payments. After approval, you’ll pay the first installment and the rest according to the selected plan.
Q: Are there any additional fees for using Buy Now, Pay Later services?
A: No! As long as payments are made on time, there are no additional fees. Late payments may incur penalties depending on the provider’s terms.
Cryptocurrency Payments
Q: How can I pay with cryptocurrency?
A: At checkout, select the cryptocurrency option. You’ll be redirected to our payment processor to complete the transaction using your preferred crypto wallet.
Q: Are cryptocurrency payments refundable?
A: Cryptocurrency refunds are processed in accordance with the original transaction amount in the same currency. Fluctuations in crypto value may affect the refunded amount.
Invoices and Receipts
Q: Will I get a receipt after my purchase?
A: Yes! A detailed receipt will be emailed to you immediately after your payment is processed. Please ensure your email is entered correctly during checkout.
Q: Can I request an invoice?
A: Of course! Contact us at [email protected], and we’ll be happy to provide an invoice.
Refunds and Returns
Q: How will I receive a refund?
A: Refunds will be issued via the original payment method. Depending on your bank or payment provider, it may take 3–7 business days to reflect in your account. Cryptocurrency refunds follow specific processes.
Q: Can I cancel my order before payment is processed?
A: Yes! If your payment hasn’t been processed, you can cancel your order. Contact us immediately at [email protected] for assistance.
Need More Help?
If you have additional questions about payment methods or encounter any issues, feel free to reach out to us:
📧 Email: [email protected]