Data Protection Policy

1. Introduction

At Radiantretrostore.com, protecting your personal data is of utmost importance to us. This Data Protection Policy outlines how we collect, use, and safeguard your data in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR).

2. Data Controller

The Data Controller responsible for processing your data is:
Radiantretrostore.com
Contact: [email protected]

3. Data We Collect

We collect the following types of data:

  1. Personal Data:
    • Name
    • Email address
    • Billing and shipping address
    • Payment information (processed securely through third-party providers)
  2. Technical Data:
    • IP address
    • Browser type and version
    • Device information
  3. Transactional Data:
    • Purchase history
    • Product preferences

4. How We Use Your Data

We use your data for the following purposes:

  • To process orders and deliver purchased products.
  • To provide customer support.
  • To improve our website and services.
  • For marketing purposes, with your explicit consent.

5. Legal Basis for Processing Data

We process your data based on the following legal grounds:

  • Performance of a contract (e.g., fulfilling orders).
  • Legitimate interests (e.g., fraud prevention).
  • Your explicit consent (e.g., for marketing communications).

6. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your data with trusted third-party service providers, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping partners
  • IT service providers

All third parties are required to comply with data protection laws and safeguard your data.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

You have the following rights regarding your data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data, where legally permissible.
  • Right to Restriction: Limit the processing of your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Opt-out of certain data processing activities.

To exercise these rights, please contact us at [email protected].

9. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

  • Encryption of sensitive data.
  • Regular security audits.
  • Access control measures for employees.

10. International Data Transfers

If we transfer your data outside of the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your data, such as standard contractual clauses.

11. Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.

12. Updates to This Policy

We may update this policy periodically. Any changes will be posted on our website with the updated effective date.

13. Contact Us

If you have questions about this policy or your data, please contact us:
Radiantretrostore.com
Email: [email protected]